The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jabal Al Kaaba,
Mecca,
Saudi Arabia,
Makkah
Map view
Jabal Al Kaaba,
Mecca,
Saudi Arabia,
Makkah
City landmarks
Mosque
Masjid al-Haram
3.8
km
Masjid al Haram
Kaaba
3.9
km
4256 King Abdul Aziz Rd
Zamzam Well
4.0
km
4280 باب العمرة Harat Al Bab and Ash Shamiyyah، Mecca 24231 7499
Safa and Marwa
3.7
km
Clock Tower Museum
1.1
km
Masjid Al Haram Al Marwa Gate
1.6
km
Mosque
Hajir Ismail
790 m
Ajyad Street
UmrahLimo
1.4
km
North Haram Square
620 m
Masjid Bin Laden Balhvair
620 m
Masjid Al Wzeer مسجد الوزير
640 m
First Ring Rd
Abraj Al Bait Mall
7.9
km
Abu Kubais
870 m
Masjid Al Haram Ajyad Gate
2.2
km
Masjid Al Haram King Abdul Aziz Gate
2.2
km
Makkah
Grand Mosque
3.7
km
Cemetery
Jannat Al Muallaa Cemetery
2.2
km
MeccaSaudi Arabia
Black Stone
3.9
km
Al Masjid Al Haram Rd
Al Salam Gate
3.8
km
Umrah
3.9
km
Al Hil
Masjid Taneem
3.9
km
Bab Al Umrah
4.0
km
King Abdullah Gate
3.8
km
King Abdulla Extension
3.8
km
Masjid Al Haram King Abdullah Expension Gate
6.9
km
Masjid Talha Bukhari
5.9
km
MeccaSaudi Arabia
The Abraj Al-Bait Towers
7.7
km
Souk Al Khalil
6.7
km
Mosque
King Abdullah Prayer Extension Area
6.9
km
As Sahaba Museum
7.3
km
Nearby
Masjid Al Wzeer مسجد الوزير
450 m
Masjid Sulaiman Al Rajhi مسجد سليمان الراجحي
450 m
Restaurants
Spice Market
5.9
km
Umm Al Qura Makkah Marriott Hotel Jabal Omar
KFC
6.6
km
Ibrahim Al Khalil Road Jabal Omar
Starbucks
7.3
km
Ibrahim Alkhaleel Street Hyatt Regency Hotel
The Oasis
6.6
km
Ibrahim Al Khalil Street Jabal Omar
Al Rehab Restaurant
6.6
km
Ibrahim Al Khalil Dar Al Tawhid intercontinental Makkah
Five Guys
6.5
km
Conrad Hotel Ibrahim Al Khalil Road
Al Majlis Restaurant
6.6
km
Ibrahim Al Khalil Road
Hardee's
1.4
km
Abraj Al-Bayt Mall
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.3
Location
6.0
Service
8.1
Dining
7.3
Guest reviews
7.0/10
based on 11 reviews
8.2
8.2/10 based on 4961 reviews
David
United Kingdom,
April
2024
8.0/10
The hotel had great service with very polite and courteous staff. The rooms were small but super clean. The location was convenient, and the dining experience was very nice. However, there were construction noises on certain days. Good value for money overall.
Rooms
8.0
The rooms were small but spotlessly clean.
Service
9.0
The staff was wonderful, very polite and courteous.
Location
7.0
The location was convenient, just avoid the construction noise on certain days.
Dining
8.0
The dining experience was very nice.
Facilities
8.0
Good facilities overall.
Ian
United Kingdom,
April
2024
7.4/10
The hotel provided additional space when we needed it, but the requests made took until late afternoon to be fulfilled. The staff were very concerns about ensuring a pleasant stay, even upgrading my room to a suite without extra charges, although there were one or two issues with mobile usage near the entrance.
Rooms
7.0
Despite the exhaust not working and some delayed requests, the rooms were spacious and accommodating.
Service
9.0
The staff went above and beyond, upgrading my room and showing genuine care for my comfort.
Location
6.0
Dining
8.0
I found the dining experience beyond expectations, with delicious and diverse options that catered to various tastes.
Facilities
7.0
The facilities provided during my stay were satisfactory, though some improvements could enhance the overall experience.
Sarah
United States,
March
2024
7.0/10
I had a mixed experience at the hotel. While the rooms were spotlessly clean and they even offered complimentary snacks and drinks at reception 24/7, I was disappointed that the walls were thin enough for me to hear conversations from the next room. Additionally, instead of receiving the three rooms I had booked, they offered a two-bedroom apartment.
Rooms
8.0
The rooms were clean and came with free snacks and drinks at reception.
Service
6.0
The staff was helpful, but some seemed dismissive and even rude, giving the impression that they may not be up to the standard expected for this hotel brand.
Location
7.0
The location had both positives and negatives. It was within walking distance, but up a high hill and did not allow for Uber drop-offs directly at the hotel. However, it was close to Haram despite the inaccurate description.
Dining
7.0
The dining experience was a mix of highs and lows. The breakfast was underwhelming, but in the evening, the food quality exceeded expectations with tasty options that catered to different tastes.
Facilities
7.0
The hotel had some great facilities, but there were some issues. The positive was the proximity to Haram and the cleanliness of the rooms. However, the view was disappointing and not as described during booking.
Barry
United Kingdom,
March
2024
7.2/10
I found the hotel rooms to be quite spacious and comfortable, providing the extra space we needed. However, the location being on a high hill far from Haram was a bit inconvenient. The service was cooperative and helpful, although there were some issues with overcooked eggs. The location required walking up a busy street without a sidewalk, which was a downside. The dining experience was beyond expectations with tasty food, but there were limited options for a 5-star hotel.
Rooms
8.0
The rooms are spacious & comfortable.
Service
7.0
The service was very cooperative.
Location
5.0
The location is not that bad, but requires walking up a hill on a busy street without a sidewalk.
Dining
8.0
The dining experience was beyond expectations, yet limited for a 5-star hotel.
Facilities
8.0
The facilities were very nice in the hotel.
J.
United States,
December
2023
7.2/10
I had a mixed experience at the hotel. The rooms were clean but lacked city views, and the dusty bedsides triggered my sneezes. On the bright side, the bed was large and very comfortable. The service was friendly and amazing, although a bit slow at times. Location-wise, it was quite off and far from the Masjid e Haram but close to the Holy Mosque Extension. The dining experience was good, with a variety of options, but certain items were quickly removed without notice.
Rooms
7.0
The room was a bit small but very clean and comfortable with a rock view. It triggered my sneezes due to dust on the bed side, which was a downside.
Service
8.0
The service was friendly and amazing, although it could be slow at times. The staff was helpful and sweet.
Location
6.0
The hotel is quite off and far from the Masjid e Haram, but it is located close to the Holy Mosque Extension.
Dining
7.0
The dining experience was good with professional staff and a good variety of options, but some items were quickly removed without informing guests.
Facilities
8.0
The facilities were well-maintained.
Robert
United States,
October
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms are really comfortable and quiet, but the view of the Haram area wasn't as described in the booking. The service, especially from Moustafa Mahmoud and the reception team, was excellent, although there were some issues like requests getting mixed up. The location, although close to Harm, was tiring to walk up the high hill. The dining options had a limited variety and were more expensive than advertised. Overall, a stay with some highlights and drawbacks.
Rooms
8.0
The suite room was really comfortable and quiet, but the view of the Haram area was not as described in the booking.
Service
7.0
The staff, including Moustafa Mahmoud and the reception team, were so polite and helpful, but there were some issues with mixed-up requests.
Location
5.0
The hotel is close to Harm, but the uphill location made it tiring to walk up. Not as close to Masjid Haram as expected.
Dining
6.0
The dining experience was just acceptable, not meeting the expectations of a 5-star hotel. The prices were higher than advertised.
Facilities
7.0
Some improvements could enhance the overall experience.
Gary
United Kingdom,
October
2023
7.6/10
The hotel was in a great location near the Haram area. The service from the cooperative and friendly staff was excellent. However, the view from the room was not as expected. The dining experience was good, but there were delays with breakfast. Overall, it was a convenient stay with a few minor drawbacks.
Rooms
7.0
The room I booked was not ready upon arrival, and the view of the Haram area was not as described in the booking.
Service
9.0
The staff members were very cooperative and supportive during my stay.
Location
8.0
The hotel's location is close to the Haram area, which was convenient for my visit.
Dining
6.0
The dining experience was satisfactory, but there were delays with breakfast service.
Facilities
8.0
The facilities provided were sufficient for my needs.
Dick
United Kingdom,
September
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms, while well-lighted, were small and cramped for a triple occupancy. The service, although the staff tried their best and were helpful, seemed to struggle with the demand, resulting in some overcooked eggs. The location was convenient for visiting Masjid alharam but had its drawbacks, including congestion and lack of nearby restaurants or shops. The dining was beyond expectations in terms of variety and taste but came at a slightly higher cost than advertised. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms in our section were quite small, especially the bathroom for triple guests, but at least they were well lighted.
Service
7.0
The staff was very helpful and went above-and-beyond what I expected, even offering a suite for the price of my king room. However, there were some issues like overcooked eggs due to the load.
Location
5.0
The location was convenient for visiting Masjid alharam as promised, but the uphill walk on a busy street without a sidewalk was a downside. The area was quite congested and lacked nearby amenities.
Dining
8.0
The dining experience was beyond expectations with tasty food and many varieties to choose from, but the actual cost per person was higher than the advertised price.
Facilities
7.0
Richard
United Kingdom,
September
2023
7.4/10
The rooms, although not with the requested view of the mosque, were a bit small yet comfortable. The service, especially from Sister Lujain Hawsawi, was fantastic with friendly and efficient staff. The dining experience, shifted to Iftar during Ramadan, was very good. Overall, a great option for pilgrims seeking a close stay to Haram.
Rooms
7.0
The room, although not with the requested view of the mosque, was a bit small but comfortable.
Service
9.0
The service, especially from Sister Lujain Hawsawi, was fantastic with friendly and efficient staff.
Location
5.0
Dining
8.0
The dining experience, shifted to Iftar during Ramadan, was very good.
Facilities
8.0
The hotel offers the necessary facilities for a comfortable stay.
Frank
United States,
June
2023
6.6/10
The hotel's location is a bit off and far from Masjid e Haram, making it challenging to call an Uber directly to the hotel. However, the staff, especially Moustafa Mahmoud and sister Lujain Hawsawi, provided excellent service, with helpful gestures like late checkout and being friendly and welcoming. The dining experience offers various choices at slightly higher prices than advertised. Close to Sabtco bus station from Jeddah, the hotel is convenient for travelers with easy access to Ka'aba.
Rooms
6.0
The rooms are very small and do not offer much room, although they are kept clean.
Service
9.0
The staff was always friendly and accommodating, especially Moustafa Mahmoud and sister Lujain Hawsawi.
Location
5.0
The hotel is quite off and far from Masjid e Haram, but it's near Sabtco bus station from Jeddah, offering easy access to Ka'aba.
Dining
7.0
The dining options are good but slightly pricier than advertised, with various choices available.
Facilities
6.0
Scott
United States,
May
2023
7.6/10
The hotel offers clean and comfortable rooms with supportive staff. However, some requests were not fulfilled.
Rooms
8.0
The suite rooms are nice, clean, and with supportive staff.
Service
9.0
The staff is professional, delivered our room requests promptly, and offered a suite at the price of a king room.
Location
7.0
The location is good for Umrah, close to Masjid al Haram, though some may find the distance to the Kabba and the changing street levels a challenge.
Dining
7.0
The dining experience had good variety but may be slightly pricey compared to advertised rates.
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